02 Oct Who decides what level of training is required, i.e. read-only vs full training?
The training level should be decided in collaboration between the leaders of the functional group and quality team. In general, minor process or policy changes may require only review of the relevant document, while larger changes or brand-new processes need hands-on training. Full training requires that the trainee has read and understood the procedure, observed the procedure and demonstrated, under supervision, the ability to perform the task independently. Read-only training requires that the trainee has read and understood the procedure/policy but does not require demonstration of performance to do that procedure/policy prior to sign-off. It is important for leaders and quality to consider process complexity, business needs and prior experience of the trainee in deciding what level of training is required.