02 Oct Are your roles highly specialized or do you cross-train and why?
Cross-training is regularly performed within standard functional groups like Quality Assurance, Quality Control and Manufacturing but less commonly across those groups, as some boundaries need to remain in order to meet GMP requirements.
The working group has found cross-training beneficial for many reasons. It is linked to retention as it provides team members with the opportunity to broaden their skills. In addition, many of our teams are small and cross-training allows us to level load work and provide coverage in times of staffing fluctuations.